Refund Policy

Cancellation/Rescheduling Policy

Lone Star Curling Club is a 501(c)3 non-profit that is able to offer Learn To Curl and Private events with the cooperation of The Pond Hockey Club and a number of instructors who are dedicating their time for the growth of curling as a sport. The Pond is a multi-use ice facility whose ice is of high-demand, and whom LSCC must pay for use of the ice.

Instructors are club members taking time out of their days in order to be a part of your event. Our events require a varying number of instructors based on total attendance. 

We ask that you respect The Pond's time and our instructors’ time and dedication to curling by committing to your event at the time of scheduling.

If an unexpected situation arises that prohibits your ability to attend your event, please contact us as soon as possible. We will do our best to accommodate your needs, but you will be responsible for certain rescheduling fees according to the following table:

Corporate Events: 

  • 7 Days in Advance. You may reschedule without charge up to 7 Days in advance of the event’s scheduled start time.
  • 7 Days to 24-Hours in Advance. Within 7 days but no fewer than 24-hours before the event, rescheduling requires a rebooking/ice fee in the amount of $300. The fee must be paid prior to rescheduling.
  • 24-Hours & Same-Day Cancellations. If you are unable to attend your event the day it is scheduled or within 24 hours, it will be cancelled. We will offer a credit toward another event in the amount of up to 80% of the original booking fee minus a $300 ice fee, based on circumstances; however, if we do not hear from you prior to the event starting date, you will receive no credit.

Learn to Curls:

  • 72-Hours in Advance. You may reschedule without charge up to 72-hours in advance of the event’s scheduled start time.
  • 72-Hour to Day Before. Within 72-hours of the event, but before the day of the event, rescheduling requires a rebooking fee in the amount of $25 or 20% of the total booking fee, whichever is greater. The rebooking fee must be paid prior to rescheduling and rescheduling must be finalized prior to the original event date and time.
  • Same-Day Cancellations. We will not reschedule events on the day of the event. If you are unable to attend your event the day it is scheduled, it will be cancelled. We will offer a credit toward another event in the amount of up to 50% of the original booking fee based on circumstances; however, if we do not hear from you prior to the event starting date, you will receive no credit. 

In general the Lone Star Curling Club does not offer refunds.  Extraordinary cases will be decided on a case by case basis.  Refunds are at the sole discretion of the board.

 


Upcoming Events

13 Aug 2022;
02:15PM - 04:30PM
Open Practice - 3 Sheets
14 Aug 2022;
12:00PM - 02:15PM
August 2022 Sunday Mini League
16 Aug 2022;
07:15PM - 09:15PM
August 2022 Tuesday Mini League
17 Aug 2022;
07:15AM - 09:15PM
August 2022 Wednesday Mini League
19 Aug 2022;
01:00PM - 03:00PM
Open Practice - 4 Sheets
20 Aug 2022;
02:00PM - 04:15PM
Learn to Curl
26 Aug 2022;
01:00PM - 03:00PM
Open Practice - 3 Sheets
27 Aug 2022;
02:15PM - 04:30PM
Open Practice - 4 Sheets

League Schedules

League schedules, teams and results can all be found in the members section of the website once you LOGIN.

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Would you like to know when events are happening at the Lone Star Curling Club? Subscribe to our emails here!

Club Payments

Looking to send the club a payment for subbing, donations, merchandise?

 

Offline payments are via check (in person or send to the address below) or via Zelle (send to [email protected])

Lone Star Curling Club
9402 United Dr
Austin, TX 78758

 or pay online:

Contact Info

Lone Star Curling Club
9402 United Dr
Austin, TX 78758

EMAIL US

Ice Location

We curl at:  The Pond Hockey Club
9402 United Dr
AustinTX 78758

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About The Club

Lone Star Curling Club was founded in 2006, in Austin, Texas and we are an affiliate of the United States Curling Association. 

PRIVACY POLICY | REFUND POLICY